REPAIRS & SIZING

At SHEL, we stand behind the quality of our products. We offer a one-year structural integrity guarantee on all jewelry purchased from us. However, please note that gemstones and diamonds are not covered under this warranty.

To protect your fine jewelry against loss, damage, or theft, we strongly recommend adding it to your homeowners, renters, or individual insurance policy.

In the event that repairs are needed, please reach out to us at shel@shelrising.com. Our team will be happy to assist you by providing shipping labels and instructions.

When it comes to resizing, we understand that it is important to get the perfect fit. We offer one complimentary resizing per ring for our clients, especially for gifts where the receiver is not present for sizing.

For additional resizing, there is a fee associated with the service. It's important to discuss resizing options with our stylists to ensure the integrity of the jewelry material. Please note that certain styles may not be eligible for resizing.

It is essential to keep in mind that resizing or repairing your jewelry at a local jeweler will void the SHEL Fine Jewelry warranty.

When it comes to stone sourcing, we are committed to working only with design quality materials. We carefully select trusted partners globally who align with our high standards in ethics and business practices.